Chapter 3: Team Leadership & Development

In 2026, leading a project isn't about "command and control"—it's about orchestrating diverse, scattered, and sometimes robotic talent toward a shared vision.

👥 People Domain Impact

The People domain is 42% of the exam. (People + Business > Process). If you can calculate EVM but can't resolve a conflict, you will fail.

---

🧭 The Leadership Compass

From assembling the squad to navigating high-stakes conflict.

3.1 Building Teams

Assemble the right talent, define team charters, and master virtual collaboration.

Assemble Your Team →

3.2 Servant Leadership

The "Coach" mindset. Situational leadership, training, and removing blockers.

Empower Performance →

3.3 Conflict Management

Master the 5 resolution modes: Collaborate, Compromise, Accommodate, Avoid, Force.

Resolve Friction →

3.4 Motivation & EQ

Using Herzberg, Maslow, and Emotional Intelligence to drive 100% engagement.

Inspire Excellence →

Knowledge Check

Test your EQ and leadership mindset with scenario-based practice questions.

Verify Readiness →

---

2026 Mindset: The "Servant PM"

• Don't Direct, Support: Ask "What do you need?" instead of "Why isn't this done?"
• Don't Blame, Learn: Retrospectives are for process improvement, not finger-pointing.
• Don't Ignore, Engage: Conflict is healthy if it's task-based. Emotional conflict must be defused proactively.