Knowledge Check: Team Leadership

Test your EQ and leadership mindset to handle the most unpredictable part of any project: People.

Chapter 3: Leadership

Question 1 of 5

20%

A critical team member is blocked by a database issue. As a Servant Leader, what is your FIRST action?

A. Ask them to figure it out to build resilience

B. Call the Database Admin yourself to clear the blocker

C. Add it to the risk register

D. Escalate to the sponsor

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🏆 Key Takeaways

Concept	The "PMI Way"
Leadership	Servant. Support the team, remove blockers, carry water.
Conflict	Collaborate (Win-Win) > Compromise (Lose-Lose).
Motivation	Give them Autonomy and Recognition, not just money.
Teams	Diverse, Psychological Safety, and Self-Organizing.

📝 Exam Insight: If you are ever unsure, choose the answer that sounds like the **"Nicest, most helpful human being in the room."** That is usually the Servant Leader answer.